Privacy Policy

Effective Date: 2026 | SRV India Data Protection Commitment

Information Use of Data Legal Basis Data Sharing Your Rights Security Cookies Contact

1. Information We Collect

  1. 1.1 Mode of information collection
  2. a) We collect your information either directly from you through ofline documentation and/or the We may also collect information when you visit any of our offices to enquire about or avail our Services or attend conferences, seminars, webinars, or other events organised by us. You agree and acknowledge that such information is collected and processed for fulfilling purposes mentioned below and Consent to Our collection thereof.
  3. b) We may collect information about you from Third parties such as service providers to provide relevant services, offers and marketing services and the same would be used & processed with your Consent only. We, including our service providers may monitor, record and retain your conversation and/or electronic communication between you and us or otherwise as deemed approved.
  4. 1.2 Information we process about You includes
  5. a) Personal data comprises all the details that we collect and process directly or indirectly about you as an individual, for instance personal information including but not limited to Your name, email address, mobile number.
  6. b) We may also automatically collect information about the devices you use to interact with our website. The information we automatically collect may include IP address, device identifier, web browser, and browsing information collected through cookies, web beacons, and other similar technologies (collectively “Cookies and Other Tracking Technologies”) on our Sites.

2. Use of Information

  1. We may process your personal data where such relevant personal information is required to be processed for legitimate purposes as follows, but not limited to:
  2. a) Providing products and services,
  3. b) Monitoring and improving our website and its content,
  4. c) Conducting market research and surveys with the aim of improving our products and services,
  5. d) Sending you information about our products and services for marketing purposes and promotions, for which appropriate Consent is taken,
  6. e) Complying with applicable local or foreign law, regulation, policy, voluntary codes, directive, judgement, or court order, as well as any contractual obligation pursuant to agreements between Us and any authority, regulator or enforcement agency or body or any request coming from said entities,
  7. f) Establishing, exercising, or defending legal rights in connection with legal proceedings (including any prospective legal proceedings) and seeking professional or legal advice in relation to such legal proceedings,
  8. g) Surveillance of (Video Recording),
  9. h) To process your requests (such as replying to your queries)

4. Data Sharing

  1. 3.1 Consent: In some cases, we ask you for your Consent to process your personal data, You can withdraw your Consent at any time, which will not affect the lawfulness of the processing before your Consent is withdrawn. If you would like to withdraw your Consent, you can do so by contacting us as provided in Section 14 of this policy below. However, your withdrawal of Consent will not impact Processing of your personal information by Us for legitimate purpose such as Processing in compliance with applicable laws or under instruction of governmentauthorities authorities.
  2. 3.2 Legitimate Interest: We process certain data for the legitimate interests of the Company, its affiliates, partners, customers, or in compliance with applicable laws including notice from government authorities. These legitimate interests include, for example, contacting you to provide support or sending you marketing information (subject to applicable law); detecting, preventing, and investigating illegal activities and potential security issues; and maintaining and improving the Website and applications. The company will take all reasonable efforts while relying on its legitimate interests for Processing personal data only after balancing our interests and rights against the impact of the Processing on individuals.
  3. 3.3 Performance of a Contract: We also process personal data on the basis of contractual necessity, where it is necessary for the performance of a contract or pre-contractual steps at your request.
  4. 3.4 Other Legal Basis: In some cases, we may have a legal obligation to process your personal data, such as in response to a court or regulator We also may need to process your personal data to protect vital interests, or to exercise, establish, or defend legal claims.

5. Your Rights

  1. a) We may collect and process personal data of person with disability for the purpose specified in the policy.
  2. b) Lawful guardian shall provide the Consent on behalf of person with disability to process their personal information.
    3. We shall take reasonable endeavour to ensure that adequate measures are implemented to the Processing the personal data of the person with disability in compliance with the applicable privacy regulations.

6. Data Security

  1. Your personal data processed by Us will only be accessible by a limited list of recipients on a need-to- know basis or where required by law.
  2. 6.1 Within our organization: Within our organization, access to your data is limited to those persons who as per company’s internal policies and procedures are authorized and require access in order to provide you with the Products and Services, and to respond to your inquiries.
  3. 6.2 Third party(ies): We may use service providers & Third parties for operating and improving the function of website and services being offered. We endeavour to ensure that these service providers access, process and store information about you only for the purposes we authorize, through the execution of relevant instrument in this regard.
  4. 6.3 Authorities: We may access, preserve, and disclose information about you to government authorities, if we believe Disclosure is in accordance with or required by, applicable law, regulation, legal process, or audits. We may also disclose information about you if we believe that your actions are grossly inconsistent with our policies, and/or it affects the rights, property and reputation of the Company or others.
  5. 6.4 Transfer of business: If we (or our assets) are merged, amalgamated, acquired, transferred or if we go out of business, enter bankruptcy, or go through some other change of control, personal information could be one of the assets transferred to or acquired by a Third

7. Cookies

Your personal data is processed and retained securely for no longer than is necessary for the purposes for which the personal data was collected or unless required as per the applicable laws. At the expiry of such periods, your personal data will be deleted or archived to comply with legal retention obligations or in accordance with applicable statutory limitation periods.

8. Contact Us

Email: Contact@srvindia.co.in